Our client, a reputable organization in the healthcare sector, is seeking to hire a Key Account Officer to build and maintain strong relationships with key clients, drive customer satisfaction, and support business growth. The ideal candidate will serve as a strategic partner to clients, ensuring their needs are met efficiently while promoting the organization’s products and services.

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Key Responsibilities
• Manage and nurture relationships with existing key clients to ensure long-term satisfaction and retention.
• Act as the main point of contact for client inquiries, requests, and feedback.
• Identify opportunities to upsell and cross-sell products and services.
• Coordinate with internal teams to ensure timely and efficient delivery of client orders.
• Monitor client account performance, prepare reports, and track key performance indicators (KPIs).
• Assist in developing account strategies that align with business objectives and client needs.
• Resolve client issues promptly and professionally to maintain high satisfaction levels.
• Keep up with industry trends, competitor activities, and market conditions to identify new business opportunities.
• Support the Key Account Manager in executing client relationship strategies and achieving revenue targets.

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Requirements
• Bachelor’s degree in Business Administration, Marketing, or a related field.
• Minimum of 2–4 years of experience in key account management, sales, or client relations (healthcare or pharmaceutical sector preferred).
• Excellent communication, negotiation, and interpersonal skills.
• Strong analytical, organizational, and reporting abilities.
• Proficiency in Microsoft Office and CRM tools.
• Ability to manage multiple clients and priorities effectively.

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Interested and Qualified Candidates Should Apply!

📧 Send your CV to castvillecareers@gmail.com
📍 Kindly indicate the location you’re applying for in your email subject line.

Only shortlisted candidates will be contacted.